The Signal Group

1a. Operations ecosystem (Intra-company interactions)

1b. Operations ecosystem (External interactions)

2a. Vessel basics (Tanker section)

2b. Vessel basics (Avg. Values & Crew Composition)

3. Working ethics

4a. Systems & Tools (1/2)

4b. Systems & Tools (2/2)

5. Daily routine

6. Cross-team communication

7. External communication

8. Crisis management

9. Vessel Onboarding & Handover

10. Procedures & Manuals

11. Glossary

12. Quiz (15 questions)

1. Provide chartering with all necessary fixing documents

2. Provide chartering with cargo stowage plans

3a. Calculate bunkers required for intended voyage and plan accordingly

3d. Calculate bunkers required for intended voyage and plan accordingly (Examples)

4a. Plan heating consumption if applicable

4b. Plan heating consumption if applicable (examples)

5. Discuss with master / technical managers about cargo to be loaded

6a. Communicate any tank cleaning requirements to the master

6b. Communicate any tank cleaning requirements to the master (Highlights & Recommendations - examples)

7. Discuss speed and consumptions for intendent passage

8. Discuss with master about potential stoppages for owners matters which will affect the voyage

9. Quiz (30 questions)

1a. Send via email the recap, highlight and discuss all important clauses with Captain

1b. Send via email the recap, highlight and discuss all important clauses with Captain (examples)

2. Review and send voyage orders to the vessel

3a. Request and review Letter of Indemnity (1/2)

3b. Request and review Letter of Indemnity (2/2)

4. Update Voyage Management System with new voyage

5a. Appoint port agents (CP & Transisting Canals)

5b. Appoint port agents (examples of agreed CP clauses)

5c. Appoint port agents (DA Desk & HarborLab)

6. Tank cleaning preparation and deslopping

7. Provide detailed NOR instructions

8. Instruct master with sailing speed

9. Make sure about ballast water exchange prior to load port

10. Monitor daily consumption via noon reports and weather providers

11. Quiz (15 questions)

1. Make sure all documents have been properly issued

2. Update Voyage Management System with actual timings, bunker ROBs, cargo details

3. Send freight and any Charterers items to the post fixture department for rebilling

4. Pay final DAs to agents

5. Sign off

6. Quiz (15 questions)

Case Study

Case Study